Keeping your shop name and address consistent in customer posts and reviews
Short answer: Yes, TapnShout puts your shop’s name and address into every draft. A Google tap opens your own listing’s review form, so the review is attached to your Business Profile. Instagram drafts include your official @handle and address, and Xiaohongshu and Facebook drafts include your name and address. But it can’t force them in: customers can edit or delete any line before posting, and TapnShout doesn’t add location tags or check-ins.
What each platform gets
| Platform | What TapnShout adds | What it doesn’t do |
|---|---|---|
| Opens your own listing’s review form | The review is attached to your Business Profile, so your name and address come from it automatically | |
| Caption with your @handle and a 📍 line with your name and address | Customer adds the location tag in Instagram if they want one | |
| Post text with a 📍 line with your name and address | No automatic check-in | |
| Xiaohongshu | Note with a 📍 line with your name and address, plus area hashtags | No automatic location tag |
What we can’t do
Every post is the customer’s own, from their own account. They can delete the address line, change your handle or rewrite the whole caption, and that’s their right. TapnShout also doesn’t add Instagram’s location tag, a Facebook check-in or a Xiaohongshu location; the customer adds those in the app if they wish. What we can do is make the correct name and address the default, so most posts carry them.
Use one name and address everywhere
Drafts are only as consistent as the details behind them. Google says businesses with complete and accurate info are more likely to show up in local search results. Before setting up TapnShout:
- Pick one version of your name and use it on your Google Business Profile, Instagram bio, Facebook page and Xiaohongshu account. Don’t add slogans or locations to it on one platform only.
- Pick one address format, including unit number and postal code, for example “#02-00” rather than “Unit 2” on one site and “#02-00” on another.
- Use one phone number across all profiles.
- Copy your TapnShout shop details from your Google Business Profile, so every draft matches the listing customers will see.
- Check for duplicates. An old Google listing or a second Facebook page splits your reviews and confuses searchers.
Our own details
We follow the same rule. Our name, address and phone below match our Google Business Profile exactly.
Start Media (the team behind TapnShout)
9 Tampines Grande, #02-00 Asia Green, Singapore 528735
WhatsApp / phone: +65 8377 7718
Email: support@tapnshout.com
Monday to Friday, 9am to 6pm
For more on how customers post, see the Instagram and Facebook guide, the Xiaohongshu guide for Singapore shops and how TapnShout works.
FAQ
Can TapnShout make customer posts include my shop name and address?
It adds them for the customer. Google opens your own listing’s review form, so the review is attached to your Business Profile. Instagram drafts include your @handle and address, and Xiaohongshu and Facebook drafts include your name and address. It can’t force them in: customers can edit or delete any line before posting.
Does TapnShout add a location tag or check-in for me?
No. TapnShout doesn’t add Instagram’s location tag, a Facebook check-in or a Xiaohongshu location. Your name and address are written in the caption instead, and customers can add the location in the app before they share.
Does a Google review need my address written in it?
No. A Google review is attached to the Business Profile it’s posted on, so the address comes from your profile. What matters is that the TapnShout stand points to the right listing and your profile details are accurate.
Why should my shop name and address match on Google, Instagram and Facebook?
So people and search systems can tell it’s the same shop. Google says complete and accurate business information helps your profile show up for relevant searches. Using one spelling of your name, one address format and one phone number everywhere avoids confusing duplicates.
Where does TapnShout get my shop name and address?
From the details set up for your shop in TapnShout. Copy them exactly from your Google Business Profile, including unit number and postal code, so every draft matches the listing customers will see.
Put your name and address in every post
A TapnShout stand drafts it for the customer, who posts from their own account.